Why Should You Buy Hearing Aids Online in the Covid-19 Era

5 min readMar 1, 2021


Thanks to the internet, consumers are enjoying numerous advantages when it comes to purchasing goods and services. Buying things online has made shopping less tiring and more private.

Before hearing aids were available online, the only way to get hearing aids was by visiting a hearing center or an in-person clinic. A person had to undergo several hearing tests, followed by a couple of fitting and adjusting appointments. This process requires a lot of time, efforts, and money.

Today, you can purchase FDA-cleared hearing aids with just a simple click. Online providers have partnered with telehealth practitioners to make it easier to buy, fit, and adjust hearing aids.

Purchase your hearing aids online from Orka and make your work much easier! Image used under license from Shutterstock.com

Advantages of Buying Hearing Aids Online

Buying hearing aids online is ideal for people with mild to moderate hearing loss. If you suffer from severe hearing loss, it’s advisable to visit a hearing center or a nearby clinic and get a full medical exam before purchasing hearing aids.

There are numerous advantages of buying hearing aids online from a reliable company like Orka. These include:

  • Cost-effciency

Buying hearing aids online is cost-effective. All you have to do is pay for the device, and you’re good to go. This is relatively cheaper as compared to traditional methods of getting hearing aids.

Most online providers, like Orka, offer direct-to-consumer services. Therefore, fitting and adjustments are made via telehealth practices by a team of licensed audiologists.

When these services are offered directly to a consumer through the internet, hearing aids are sold at a fraction of their cost. Plus, you will still enjoy access to licensed audiologists.

  • Convenience

Imagine doing everything from the comfort of your couch. Purchasing hearing aids online reduces the regular hassle of getting hearing aids. Your hearing aids can be delivered right to your doorstep.

Besides, you don’t have to leave the house just to get a fitting appointment. Or, pay a visit to your audiologist to get your hearing aids adjusted. You can book an appointment using the Orka app and schedule a video call with one of our licensed audiologists for further adjustments.

Order and receive your Orka hearing aids from the comfort of your home. Image by Freepik.
Order and receive your Orka hearing aids from the comfort of your home. Image by Freepik.

Reputable online service providers offer constant support to their users via the internet, app, or phone. With professional customer care services readily available, you don’t have to pay a visit to an audiologist or a hearing center every time something goes wrong. Therefore, if you have any inquiries or need your hearing aids adjusted, you can get help without leaving the house.

  • Value for Money

Most online companies selling hearing aids offer value for money. Since you don’t incur additional costs of paying for consultancy, tests, and other services, the device you get often exceeds what you’d get from an office or a clinic.

  • Freedom to Make an Informed Decision

Purchasing hearing aids for the first time can be quite overwhelming. Often, most new users find it challenging to make informed decisions. The biggest danger of buying hearing aids from a local store is that you can easily be persuaded by the salesperson to buy something that isn’t based on your needs and instead based on others’ opinion.

However, when purchasing hearing aids online, new users have the freedom to conduct thorough research, review different products, and buy a device that suits their needs without being influenced by a third party.

What to Consider Before Buying Hearing Aids Online

Before purchasing hearing aids online, there are some considerations you have to keep in mind. These factors include:

  • Customer Service

Most hearing aids have unique specifications and features that can be hard to navigate without an expert’s help. Therefore, before buying hearing aids from an online service provider, ensure that they offer excellent customer care services.

You can gauge their customer service by reading reviews left by other customers or make an inquiry and evaluate their response time. At Orka, we are willing to support you every step of the way until you get fully accustomed to your hearing aids.

Everything is getting more convenient with Orka hearing aids!
  • Functionality

One of the main reasons you’re purchasing hearing aids is to improve your hearing experience. Ensure that you opt for hearing aids that will cater to your hearing needs and not just PSAPs. Useful hearing aids must have an easy to use interface to navigate and even change your settings.

  • Modern Features

We’re currently living in a world dominated by Bluetooth and smartphone connectivity. Hearing aids with modern features allow you to fully enjoy the best of what the technologically advanced world has to offer.

  • After-sale services

It might take quite some time before you adapt to your hearing aids. This process requires close monitoring from an expert. Therefore, ensure that your online service provider guarantees stellar after-sale services for several months after purchase.

Also, opt for a company with good warranty terms and conditions and a return period. At Orka, we have a 45-day return policy and a one-year warranty period.

What to Expect When Buying Orka Hearing Aids Online

At Orka, we offer tremendous buyer-to-consumer experience. The best part about buying your hearing aids online from Orka is our buyer-consumer relationship doesn’t end when you receive your hearing aids.

We offer fittings, tunings, and adjustment appointments online via our Orka app or our official website. Here is a brief description of what you’ll get after you purchase Orka hearing aids online;

  • 24 Hour Support

Our customer care services are always open and ready to serve our esteemed customers. We offer quality follow up care through our professional support team and trained audiologists.

Once you receive your hearing aids, our audiologists will schedule an online fitting appointment to ensure that you’re set and ready to hear better!

Our Orka support team is always ready to offer first-class customer care services. Image used under license from Shutterstock.com
  • Fine Tuning

Your journey to better hearing begins with fine-tuning. We understand that hearing aids work better when they are correctly tuned to suit your hearing needs. At Orka, tuning doesn’t stop after the first online appointment with one of our licensed audiologists. We support adjustments for the long term.

Final Thoughts

Purchasing hearing aids online is affordable and convenient. However, before making a purchase, cross-check the chosen site’s credibility to ensure that you get value for money. Since hearing aids aren’t a one-time thing, remember to consider the long term benefits before purchasing.

If you’re looking for efficient, cost-effective, convenient Bluetooth hearing aids, Orka has just what you need!




Orka is creating a new generation of hearing aids that combine sleek design with high performance at an affordable price point. Please visit: www.hiorka.com